Nonviolent
Communication and Conflict Management
Conflicts tend to be a part of our lives.”Conflict
and healthy debate can also be a useful part of everyday life.”(O’Hair, D., & Wiemann, M.
2012.pag.222).
But, In any event we need to treat people with respect, and know the skills to
maintain a good communication.
I had a
problem with a mother of a girl of three years and a half, that still wearing diaper.
His mother wanted us to help to her daughter in potty training. She thought that
is just our work. So for that reason I talked with her and said to her that the
training is work together, both at home and at school. Parents need to create supportive learning
environment. She needs to know if her daughter is in control of her body, expect
and handle potty without anger. I told to her mother that this is a learning
process that takes time, and we need to be patient, for support and help to the
children in a better way. It was difficult talking with her because she said
she doesn’t have time at home, so I said to her that at school we are doing the
best we can, to support and help her daughter. But we need for her to
collaborate with us. She could take a
few minutes to train to her daughter to go to the bathroom every two
hours. NVC “skills emphasize personal
responsibility for our actions and he choices we make when we respond to
others, as well as how to contribute to relationships based in cooperation and
collaboration.”(The Center for Nonviolent
Communication. n.d.)
I think if we
have a problem, we need to observed, felt, and not judge. “Through its emphasis on deep listening to
ourselves as well as others, NVC fosters respect, attentiveness, and empathy,
and engenders a mutual desire to give from the heart.” (The Center for Nonviolent Communication. n.d.). I always
work with love to others give the best I can, and for me communication is to
give.
References:
O'Hair, D., & Wiemann, M. (2012). Real
communication: An introduction. New York: Bedford/St. Martin's
